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  • Direct Connect Sync Header

    With Direct Connect, you've always got an open line of communication with us whether it's face-to-face or tweet-to-tweet.





    At Bank Independent, the connection between you and us is key.  Our intense commitment to staying in touch with our customers and their needs will only grow as technology moves forward and provides new ways of bringing us together. 

     
    A Live Person Answering your Calls

    A friendly voice instead of voicemail.  We think it's Radically Original to have a real person answering your calls Monday through Saturday from 8:00 a.m. to 8:00 p.m.  Give us a call at (256) 386-5000 or (877) 865-5050 today.


    We're Social 
      

    It's easy to learn more about what Bank Independent is doing in your community, be the first to hear exciting news or notifications, and let us know what you think--all from your own newsfeed. Simply like us on Facebook, follow us on Twitter, or connect with us on Linked In.


    Secure Messaging

    We work hard to ensure that your personal financial information is protected.  If you need to contact us electronically and include personal financial information in your correspondence, please use the Message Center in Online Banking to ensure that your information is transmitted securely. Not enrolled in Bank Independent Online Banking? Get started here!


    Automated Telephone Banking

    Only need quick access to your account information? Independent Express telephone banking system is for you. Just call (866) 478-5010 and follow the menu options to enjoy:

    • Security – access your accounts securely 
    • Speech capabilities – navigate menus by speaking or using your phone’s keypad 
    • Access to real-time information – up-to-the-minute info instead of yesterday’s update 
    • Debit card management – activate a new card, change a PIN, report a card lost or stolen, or suspend a card temporarily
    • Real-time transaction processing – transfers are processed immediately, not overnight 
    • Additional features – including loan payments, stop payments, check orders, and reporting lost or stolen debit cards

    Not enrolled in Independent Express? Sign up today by calling Customer Service Monday through Saturday 8:00 a.m. to 8:00 p.m. at (256) 386-5000 or (877) 865-5050.  

Online Banking Sign In


  • Sync Digital Tools Guide

    Sync Digital Tools Guide 

    This guide will answer questions about enrolling in and using Online Banking, Bill Pay, My Finance, eStatements and Mobile Banking.

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