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Online Banking

Community Support

We’re here to help our customers, team members, and communities.

We are open for business and committed to our customers, team members, and the communities we serve.

Bank Independent is closely monitoring developments related to COVID-19. The health and safety of our customers and team members are our highest priority. We understand the concern that many in our community are experiencing, and our thoughts are with those communities and families who are already impacted.

We are planning ahead and taking precautions to protect our team members and customers and to ensure we are able to continue to serve our customers.  Right now, clear communication is critical. We are open for business and committed to serving you through these uncertain times.



Bank Independent is here to lend a Helping Hand.  Check out the following resources available to help our customers.


Bank Independent Sales Offices

Bank Independent Drive-Thrus & ATMs

We are currently offering banking services through your local Drive-Thru or ATM. Our sales office lobbies are open and available by appointment for essential transactions that cannot be handled at the Drive-Thru.  Many locations have Deposit ATMs, available 24/7, with the ability to deposit cash and checks directly to your account and withdraw funds.

Find the nearest Drive-Thru
and ATM near you


Call IVR Telephone Banking

IVR Telephone Banking

Your account information is just a phone call away with Independent Voice Response (IVR) Telephone Banking. Call from the convenience of your home or office anytime day or night to hear an automated account update at
1 (866) 478-5010.

You can also send us an
email through our
contact page


Sync Personal Digital Banking Tools

Sync Mobile & Online Personal Banking

Our Sync Mobile Banking App and Sync Online Banking for personal banking provide convenient ways to deposit checks, chat with our Customer Service team, open accounts online, check your balance, transfer or send money at any time and from almost anywhere.

Check it out on  Google Play or in the App Store today.

Learn More and enroll
in Online Banking today


Sync Personal Digital Banking Tools

Sync Mobile & Online Personal Banking

Our Sync Mobile Banking App and Sync Online Banking for personal banking provide convenient ways to deposit checks, chat with our Customer Service team, open accounts online, check your balance, transfer or send money at any time and from almost anywhere.

Check it out on  Google Play or in the App Store today.

Learn More and enroll
in Online Banking today


Sync Treasury

Digital Tools For Your Business

In addition to Sync Treasury Online Banking, you can have even more control with Treasury Management solutions such as ACH, Remote Deposit Capture, Merchant Services and Wire Transfers. If your business or organization is not utilizing our extensive business banking services, we encourage
you to do so.

Check it out on Google Play(Opens in a new Window) or in the App Store(Opens in a new Window) today.

Learn More About
Business Banking


Small Business Resources

SBA Paycheck Protection Program
The SBA Paycheck Protection Program brought unprecedented financial relief to many small business across North Alabama.  Follow the link below to learn more about the program.


SBA PPP Update


Small Business Resources

SBA Paycheck Protection Program 
Applications for the SBA Paycheck Protection Program are now available and being accepted. Learn more about the program and submit a request for an application using the link below.
 

Request SBA Relief


Economic Impact Payment

US Government Provides Economic Relief

The US government has begun distributing the first wave of the Economic Impact Payments to eligible individuals. The IRS has established an informative page on their official website which answers many common questions and provides directions about your payment. You can learn your payment status, your payment type and whether the IRS needs more information from you, including correct bank account information. The site also provides directions for people who did not file a return in 2018 or 2019 or were not required to file one. We understand how important accurate information is surrounding Economic Impact Payments. To learn more more, follow the trusted link below to the IRS website.


IRS WEBSITE


Call IVR Telephone Banking

IVR Telephone Banking

Your account information is just a phone call away with Independent Voice Response (IVR) Telephone Banking. Call from the convenience of your home or office anytime day or night to hear an automated account update at
1 (866) 478-5010.

You can also send us an
email through our
contact page


Deposit ATMs

Deposit ATMs For Your Convenience
Deposit ATMs allow our customers to withdraw cash and make cash or check deposits directly from the ATM. You can find a deposit ATM at the following locations: Athens East, Cox Creek, Decatur Crossings, Rogersville, Huntsville, Killen, Madison, Moulton, Muscle Shoals, Russellville Village Square, Jackson Place, Florence Square, and now Pine Street!
 
If you need to use an ATM outside of the Bank Independent network, please note, the waiver period for our foreign ATM charges has expired. We are happy to have accommodated our customers using non-Bank Independent ATMs through a period of uncertainty. Our normally disclosed charges remain in effect.

Best Safety Practices

Health and Safety

Bank Independent works diligently to protect the health and safety of our customers and our team members. One way is through the use of an EPA approved disinfecting protocol on all high-touch surfaces to include Drive-Thrus, ATMs, deposit drawers and tubes. Keep safety as your priority and keep using best safety practices!

icon for switch kit External Resources

External Resources

The Latest COVID-19 Updates from the CDC

The Centers for Disease Control and Prevention has the latest updates and prevention resources. You can also set up email alerts to receive ongoing CDC updates related to COVID-19.

Learn more about how
to protect yourself (Opens in a new Window)


COVID-19 FAQ From The World Health Organization (WHO)

Here you will find basic protective measures, rolling updates on Coronavirus COVID-19, tips for getting your workplace ready, travel advice and answers to your top questions.

Your questioned answered (Opens in a new Window)

 

Our mission is to make a positive difference in people’s lives.

We are committed to our customers, our team members and the communities we serve.  If we can assist you in any way, please contact your local Bank Independent banker, relationship manager or sales office.

Find your nearest Sales Office